function updateStatus(s) {
    document.getElementById('chat_status').innerHTML = s;
  }

  function updateGreeting(g) {
    document.getElementById('chat_greeting_bar').innerHTML = g.bar;
    document.getElementById('chat_greeting_window').innerHTML = g.window;
  }

  $zopim.livechat
    .setOnStatus(updateStatus)
    .setOnGreeting(updateGreeting)
    .setLanguage('en');