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General
Terms of Business
When engaging the services of Taxfile
we will create a transparent pricing arrangement.
All prices will be
supplied on the basis of an estimate of work required from the description given
to our tax accounts agents. If once the work is passed to Taxfile we find there
is more to do we may return the work to you to see if there are ways in which
you can improve the presentation or structuring of the data.
Alternatively
we will advise the extra hourly fees to extract the relevant information in a
tax orientated format and seek agreement and fees in advance.
It is
always our endeavour to coach our clients to make things simpler where overly
complicated. We will charge for this consultation time on an hourly rate to be
agreed in advance.
Taxfile prides itself in only having to do for its
clients that which the client cannot or may not wish to do; we have no desire
to do tasks on the client's behalf which could easily be actioned within the client's
own resources.
Where fees are invoiced we will expect prompt payment
within 14 days. We require 21 days cleared funds to meet most tax deadlines, with
the exception of VAT where 14 days is the norm. Where a refund is being sought
from HMRC there may be a requirement to pay upfront fees to cover for old years
or overdue tax returns.
We cannot guarantee that a tax refund can be
obtained in all circumstances, as unforeseen liabilities may arise in the course
of our dealings with HMRC.
If this is the case then Taxfile reserve
the right to invoice the client once such liabilities have been divulged and receive
payment within 14 days. Further to this if information held at the tax office
means that extra work will be involved in obtaining the tax refund, Taxfile will
invoice for the additional work in advance and await payment before progressing
further with obtaining the refund after an appropriate assessment has been made
by an experienced tax agent in the employ of Taxfile.
Taxfile is not regulated under the Financial Services
Act and therefore declines to give advice on such matters
regulated by the Finance Act. |
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However we may at times refer clients to qualified
independent financial advisors and reserve the right
to obtain commission for such referrals. Taxfile at
all times will provide the highest levels of service.
If delays are experienced during the course of work
we will inform clients within 30 days of the reasons
for the delay.
Buying
our accounting services online - further info
The Process:
Once Taxfile receive your on-line order, one of their
tax agents will contact you to explain what information
you need to supply and in which format. Services available
to buy on-line assume that all necessary data is supplied
to Taxfile by the customer, in the correct way. If,
on receipt of the customer's supplied information, we
see that any information is missing and/or needs to
be presented in a different way (so as to avoid extra
charges or an incomplete tax record), we will explain
what the customer needs to do or to supply additionally.
In this way we can build up a true picture of your financial
situation for the particular year in question and help
to make sure that you pay no more tax than you absolutely
need to. But please remember; we can only use the information
you supply so please make every effort to make sure
it is all accurate and is totally complete.
The On-Line Prices
If the customer's particular circumstances be deemed
absolutely by Taxfile to be such that they will take
an unusual amount of time to compute and process
for that particular service ordered, we will explain
any extra costs which would need to be paid by the customer,
over and above what has already been paid on-line, before
starting our work. The customer would have the choice
of continuing with the order in which case they would
need to pay any extra monies within 14 days, or of cancelling
the order entirely in which case Taxfile would credit
back their original transaction in full so long as the
customer requested it within 30 days of the original
transaction and assuming Taxfile has not at that point
commenced with the work.
Record-keeping
Template Download
Download
a helpful Excel spreadsheet file from
Taxfile for your bookkeeping and record keeping.
Guy Bridger Limited (T/A Tax File)
• Company Registration No. 3441840 • Registered Office:
25 Thurlow Park Road, London SE21 8JP
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